Organisations rely on voice communications for daily business operations. With hands-on training on installation and programming of Panasonic KX-TES824, this program would expose you to practical programming and installation of PABX systems. You would be introduced to the general concepts of PABX and telephone systems.

This program offers you a general overview and understanding of voice communication systems, the solutions and choosing between analogue, digital or hybrid systems.

Course Content

• Introduction telephone communication systems
• General Understanding PBX
• Components of telephony communication system
• Wiring for telephone communication – analogue and digital
• Main Distribution Frame (MDF) and connection components
• SLT (Single Line Telephones)
• Understanding FXO and FXS
• Panasonic KX-TES824 PBX
• Programming options for Panasonic PABX
• Console programing
• PC programing
• Call and console operations
• PSTN and external line options
• Call Management
• Introduction and configuration of IVR
• Troubleshooting telephone network and maintaining PBX

Course Duration

5 Weekdays or 3 Saturdays