Learn how to deploy IP telephone network with Grandstream IP PBX and IP phones as well as softphone in Abuja from September 25 – 29
VOIP and IP based voice communications are fast replacing the traditional analog and legacy PAX systems in offices.
This training is designed to provide the trainee with fundamental skills and practical knowledge required to deploy and support VOIP services
TRAINING OBJECTIVES
In this VOIP training, you would be able to have your hands on practical installation of Grandstream UCM6301 IP PBX with IP phones and softphones. At the end of the training, you would be able to deploy a VOIP service and configure analogue and SIP trunks for external calls.
You would also be able to setup IVR system for call management.
WHAT YOU WILL LEARN
- Understanding VOIP telephone system
- Benefits of VOIP
- IP Telephone system implementation with Grandstream UC6301 PBX
- IP Phone and Softphone configurations
- Mobility with Grandstream Wave
- Trunk Connections – SIP, Analog, PSTN, E1
- Call center and Call group
- IVR Setup and Call Routing
- Call routing, control and reording
- Call details and report
- Telephone system maintenance
- Telephone System Troubleshooting and Support
SESSION
10am – 1pm
DURATION
Monday, September 25 – Friday, September 29
TRAINING LOCATION
Block i, Suite 10, POWA plaza, Nyanya, Abuja.
Call – 08153217100